Legal & Policies

Return & Refund Policy

Because our courses are digital products, refunds are only available in the specific situations below.

Last updated: September 2026

1. When a Refund Applies

  • An accidental duplicate payment for the same course.
  • A verified technical failure that prevents you from accessing the course, reported within 48 hours of payment and not resolved by our support team.

2. Non-Refundable Cases

  • Once course materials or recorded classes have been accessed or consumed.
  • Change of mind after purchase.
  • Accounts suspended for breaking our Terms & Conditions (e.g. account sharing).

3. How to Request a Refund

Contact us with your invoice number, transaction ID and registered phone number using the email or phone in the footer.

4. Processing Time

Approved refunds are processed within 7–10 business days through the original payment channel via PayStation.